For Retirees

*****2018 Benefits Open Enrollment is here *****

Your annual opportunity to change your benefits elections is here.  Please make sure that your email address (our preferred method of communication) and physical mailing address are updated with the Office of Human Resources, to ensure you receive timely announcements.

We will continue to use our online benefits enrollment portal, BenTek.  You are encouraged to sign in now and familiarize yourself with the portal. User guides are listed below to assist you with signing up and navigating the portal.

Important Medicare Announcement for City of Hollywood Retirees

COH Medicare Presentation - May 4, 2017

Prior to a non-Medicare eligible retiree reaching age 65, the City’s insurance provider, Cigna, processes claims as the primary insurer. Upon a retiree reaching age 65 and becoming Medicare eligible or qualifying for early Medicare eligibility due to disability, claims are processed with Medicare as the primary insurer and Cigna as secondary if the member is not actively working. 

Effective January 1, 2018, if a Medicare eligible retiree is not enrolled in BOTH Medicare Part A and Part B, Cigna will process claims as secondary. This means the retiree could be responsible for payment of claims that Medicare would have paid if the retiree HAD been enrolled in both Medicare A&B. This will impact your overall healthcare cost significantly.
If eligible for Medicare and not actively working, it is important that you sign up for Medicare Part A and Part B to ensure your claims are processed correctly at the start of the new plan year beginning January 1, 2018. 

Medicare Enrollment Form Part B
Some retirees may incur penalties for the retiree’s failure to enroll when initially eligible for late enrollment. Retirees can submit individual requests for equitable relief based on their individual circumstances with the South Broward Social Security Administration office regarding their decision not to enroll in Medicare Part B when initially eligible. The City, as well as the City’s benefit consultant, the Gehring Group will provide personal assistance, where possible, for retirees pursuing equitable relief on an individual basis. 

The local Social Security Administration office has assured the City of Hollywood they will protect retirees under the 2017 General Enrollment Period ending March 31, 2017 if you complete the enclosed enrollment form, with signature and mail it directly to the Pembroke Pines Office at the address below. It must be received no later than June 9, 2017. 
Medicare Special Open Enrollment Form

Social Security Administration
12249 Pembroke Road
Pembroke Pines, FL 33026
ATTN: Jackie Terrero 


Due to the increased expenditure of enrolling and paying for Medicare Part B, the City of Hollywood will be holding a “special open enrollment period” prior to the Medicare Part B effective date of July 1, 2017. This group of retirees will only be allowed to switch from Cigna’s OAP Plan to the OAPIN Plan at this time. The OAPIN Plan is significantly less expensive for retirees who are paying for retiree and dependent coverage. 
 OAP/OAPIN Coverage Comparison
This may help offset any additional expenses due to your Medicare enrollment. This one time “special open enrollment” will be held from May 23 through June 9. If you would like to make changes to your plan, please fill out the enclosed form, with signature and return to Human Resources no later than June 9, 2017. 

City of Hollywood
2600 Hollywood Blvd.
Hollywood, FL 33022-9045
ATTN: Human Resources
Fax: 954.921.3847 

Documents & Forms

COH Benefits Booklet - 2017
Summary of Plan Descriptions:
Summary of Benefits & Coverages:

If you have questions related to CIGNA or claim processing, please contact Joel Staco at 954.921.3578 or email 

If you would like assistance from the Gehring Group, please contact them at 800.244.3696. 

The Office of Human Resources can be reached at 954.921.3216.