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The original item was published from 3/23/2020 8:02:00 AM to 3/23/2020 11:21:08 AM.

News Flash

City News Updates

Posted on: March 23, 2020

[ARCHIVED] Update on Novel Coronavirus Disease (COVID-19)


City of Hollywood COVID-19 Response

The City of Hollywood is under a level 2 (partial) activation of our Emergency Operations Center since March 14th. City leaders continue to closely monitor COVID-19 in our community and are working with our partners at the Centers for Disease Control (CDC), Florida Department of Health, Memorial Regional Hospital and other local, state and federal organizations.  Hollywood Mayor Josh Levy has declared a local state of emergency and the City is under several Executive Orders from Florida Governor Ron DeSantis and Broward County.  Daily e-mail updates are being provided through the City’s NotifyMe service including resources for businesses and social assistance programs.  Additionally, the City’s CodeRed emergency notification system is being used to send out important notifications.  

Sign up for NotifyMe E-mail notifications

Sign up for Code Red

Updates from the Florida Department of Health

To keep Florida residents and visitors safe, informed and aware about the status of the virus, The Florida Department of Health has launched a COVID-19 dashboard that will be updated twice daily at 11 a.m. and 6 p.m.  The Florida Department of Health also has a COVID-19 call center that can be reached 24/7 by phone or by e-mail.   Call Center:  1 (866) 779-6121   Email:

If you suspect you have been exposed to the coronavirus, please call the Florida Department of Health - Broward County at 954.412.7300. 

Drive-thru Testing Sites

Information on the Coronavirus Community Drive-Thru Testing Site at C.B. Smith Park in Pembroke Pines

Public Access to City Hall and City Buildings: Customer Services Provided Online and By Phone

For the health and safety of our employees and residents, effective at 7:00 a.m. on Thursday, March 19, 2020 and continuing through Friday, April 3, 2020, access to City Hall and City Buildings is not available to the public, however many services are available on a modified basis via telephone and online. The following City operations continue:

Public Safety and Emergency Services
Public Works/Sanitation Services
Public Utilities/Water and Wastewater Services
Customer Service (online and by phone)
Building Department Permitting and Inspection Services
Administration, City Attorney, City Clerk, Human Resources, Information Technology, Finance, Budget
Parks Maintenance & Security

Residents can access a number of services online or by calling the appropriate City Department, Office or Agency listed below:

Mayor and City Commissioners954.921.3321
City Attorney’s Office954.921.3435
City Clerk954.921.3211
City Manager’s Office954.921.3201
Budget & Performance Management954.921.3206
Development Services954.921.3471
Code Compliance954.921.3061
Design & Construction Management954.921.3410
Emergency Management954.921.3053
Financial Services954.921.3234
Procurement Services954.921.3221
General Accounting954.921.3228
Fire Rescue and Beach Safety954.967.4248
Fire Inspectors954.967.4404
Fire Investigation Reports954.967.4404
Human Resources954.921.3216
Labor Relations954.921.3519
Information Technology954.921.3479
Parks, Recreation and Cultural Arts954.921.3404
Police Department –Non Emergency954.764.HELP (4357)
Office of the Chief954.967.4300
Information Desk954.967.4636
Communications, Marketing & Economic Development954.921.3620
Public Utilities954.967.4455
Reconnect Water Service (Weekdays)954.921.3938
Report Emergency Leaks954.967.4357
Public Works954.967.4526
Garbage/Recycling Services954.967.4200

You can also access a complete staff directory on the City’s website.

If you have questions regarding the City’s COVID-19 emergency response, a special public information line is available during normal business hours 7:00 a.m. to 6:00 p.m. Monday through Friday.  You can reach this special public information line at 954.967.4362.

All Building Permits Issued Online

The City of Hollywood is now issuing ALL Building Permits via the ePermit Online Service. Customers are encouraged to use the online system to submit, monitor, pay for building permits and schedule inspections. Hollywood customers can also apply and receive approvals for associated Broward County permits using the County’s ePermitOneStop online service.

Still have questions? Want us to give you a call? The QLess Virtual Check-In System allows customers to communicate with staff from Building, Engineering and Planning and Zoning to have questions and concerns addressed quickly.  Simply “get in line” and we’ll give you a call back.

Please note: The QLess Virtual Check-In System will now be used for Informational Courtesy Hours too (Tuesday and Thursday 7:30-10:30). This includes Mechanical, Electrical, Plumbing, Structural, Zoning, Fire, Engineering and Utilities.
Enter the QLess Virtual Check-In App here or text "Hollywoodservice" to 954.241.1105 to reserve your spot in line.

Log on for Hollywood ePermits
Log on for Broward County ePermitOneStop

Medical Update on COVID-19:

  • What does Presumptive Positive mean? A Presumptive Positive is when a state health lab has a positive test without the Centers for Disease Control (CDC) confirmation. 
  • What does Positive mean? A positive test is when a sample sent to the state health lab comes back positive for COVID-19.
  • What does Negative mean? A negative result is when a sample sent toe the state health lab comes back negative for COVID-19 
  • What does Pending Test Results mean? A pending test result is when a sample sent to the state health lab has not been declared positive or negative at this time.
  • What does People Under Public Health Monitoring mean? The number of people under public health monitoring includes those at risk of having been exposed to COVID-19 who are monitoring their health under the supervision of public health officials.


  • The World Health Organization declared COVID-19 to be a pandemic as of March 11th. This declaration does not change federal or state policy; only refers to the global spread of a new disease.
  • The President of the United States announced a National State of Emergency on Friday, March 13th. 
  • Florida Governor Ron DeSantis declared a State of Emergency on Monday, March 9th.    
  • Broward County Commissioners issued a State of Emergency on Tuesday, March 10th. 
  • Hollywood Mayor Josh Levy signed a local State of Emergency on Wednesday, March 11th. This declaration enables the City to activate our state emergency response plan and mutual aid agreements and authorizes the expenditure of funds, and deployment of personnel, equipment, and supplies.
  • The City of Hollywood is now under a Level 2 Partial Activation of our Emergency Operations Center

Travel Restrictions:

On Wednesday, March 11th President Donald Trump announced temporary restrictions on flights from 26 European countries to the United States. This is in edition to travel warnings for passengers returning from ANY international travel or a cruise within the past 14 days.  

Health Restrictions:

Centers for Medicare and Medicaid Services (CMS) is issuing guidance directing nursing homes to issue temporary restrictions on all visitors and non-essential personal, with a few exceptions such as end of life situations. Florida Governor Ron DeSantis on Friday, March 13th prohibited all visitation to assisted living facilities, nursing homes, long-term care facilitates and group homes for 30 days.     

To keep all patients, families and staff safe from possible exposure to COVID-19, Memorial Healthcare System is limiting visitation to only primary caregivers for individual patients, and limiting visitors to one primary caregiver for each patient. Everyone else, including siblings of any age, may not visit.

Memorial DOC NowMemorial Healthcare System is also offering Telehealth Services via their website.
Click on the icon to log into MemorialDOCNow

Current risk assessment:

  • People in communities where ongoing community spread with the virus that causes COVID-19 has been reported are at elevated risk of exposure.
  • Healthcare workers caring for patients with COVID-19 are at elevated risk of exposure.
  • Close contacts of persons with COVID-19 also are at elevated risk of exposure.
  • Travelers returning from affected international locations where community spread is occurring also are at elevated risk of exposure
  • It is likely more cases of COVID-19 will be identified in the coming days.
  • At this time, there is no vaccine to protect against COVID-19 and no medications approved to treat it. Nonpharmaceutical interventions would be the most important response strategy.

How to protect yourself:

Everyone can do their part to help respond to this serious public health threat.

  • stay at home
  • wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing or any physical contact with another individual.
  • if soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol, especially immediately after contact with others or coughing or sneezing.
  • cover your cough or sneeze with a tissue or sleeve (not your hand), then throw the tissue in the trash and wash your hands
  • avoid touching your eyes, nose, or mouth with unwashed hands
  • avoid close contact with people who are sick, exhibiting symptoms or who may have been exposed to the virus
  • clean and disinfect frequently touched objects and surfaces using a disinfecting household cleaning spray or wipe.
  • if you begin to feel sick, go home as soon as possible and stay home if you are sick
  • if you believe you have been exposed to the virus, are experiencing flu-like symptoms, have been in contact with someone infected with coronavirus or have traveled to a country where the outbreak exists, or believe you may be infected, please remain at home and do not have contact with other individuals. Immediately call the Florida Department of Health - Broward County at 954.412.7300 BEFORE traveling to any health care facility. 
  • The CDC does not recommend asymptomatic, healthy people wear a facemask. Facemasks should be used only by people who show symptoms of COVID-19 to help prevent the spread of the disease.




Review your emergency plan:

  • Ensure a two-week supply of water and food.
  • Check your regular prescription drugs to ensure a continuous supply in your home.
  • Stock up on non-prescription drugs and other health supplies, like pain relievers, fluids with electrolytes, medical equipment, etc.
  • Print copies and save electronic versions of health records.
  • Confirm points of contact with family members and friends.
  • Have extra disinfectant household cleaning agents and wipes in your emergency kit.

Online Resources:

Facebook LIVE: Hollywood Mayor Josh Levy, Hollywood Division Chief James Russo, and Dr. Randy Katz, Medical Director, Emergency Services for Memorial Regional Hospital

Frequently Asked Questions & Answers from the Florida Department of Health

Florida Department of Health website 

Florida Department of Health Status Update

Centers for Disease Control (CDC) website 

Coronavirus Data Map from Johns Hopkins University

Memorial Heathcare System

Broward County website

Fort Lauderdale/Hollywood International Airport

Port Everglades website

Broward County Public Schools

State of Florida Office of the Governor Executive Order Number 20-52 - declared state of emergency 

State of Florida Office of the Governor Executive Order Number 20-51 - establishes coronavirus response protocol and directs public health emergency

State of Florida Department of Health Declaration of Public Health Emergency

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