Who do I call about storm drain issues?
In most instances, storm sewers are maintained by the City of Hollywood. However, there are some instances where the storm drains are considered private, or are not maintained by the City of Hollywood. Storm sewers are identified as the large rectangle shaped grates in streets and near curbs that collect rainwater runoff. For more information, please contact City of Hollywood Underground Utilities Division at 954.921.3046.

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1. Who do I call regarding after hours utility emergencies?
2. Who do I call regarding a water shut-off notice or water billing issue?
3. Who do I contact if I have a problem with my meter?
4. Who is responsible for finding and fixing leaks in my system?
5. When can I water my lawn and are there water restrictions?
6. Who do I contact for record drawings or as-builts for my property?
7. How do I start new service (water, sewer or trash)?
8. How do I pay my water bill?
9. How is my bill calculated?
10. What is the storm water fee, and what is it for?
11. Who do I call regarding sanitary manhole and stormwater grate issues (missing, broken, etc.)?
12. Who do I call about storm drain issues?
13. How is our drinking water treated?
14. Who should I call about back-ups or line breaks?
15. Who do I call regarding water leaks from fire hydrant or water meter?
16. Who do I call regarding low water pressure?
17. Who do I call regarding testing of my backflow prevention device or if my backflow is leaking?
18. Who do I call regarding a request for a fire hydrant flow test?
19. Who do I call regarding a request for a hydrant meter?
20. How do I connect to sewer? Is sewer available in my area or when is sewer expected to be available?
21. Who do I contact for water quality issues or to have my water quality tested?
22. How does the city handle water polluters?
23. What is the Safe Drinking Water Act (SDWA)?
24. Am I responsible for my sewer line past my property line?
25. How long does it take for my water to be turned on after payment?
26. How is my water meter read?
27. Why is my bill higher than normal?
28. How do I monitor my consumption?