FAQs • Hollywood, FL • CivicEngage

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Fire Rescue

1. How do I obtain a copy of a Fire Incident or Fire Inspection Report?

Please visit the City Clerk’s records request section to request a copy of a fire report

All Fire Requests (actual fire call)

Go to the City of Hollywood’s City Clerk's Public Records menu and click on Submit Request to Create account

2. How do I request a copy of my medical report?

Complete the Request for Disclosure of Health Information Form, mail to the address provided with a copy of the applicants photo ID, if applicable, a Power of Attorney, and a copy of the Death Certificate.

Patients Rescue Billing Accounts (disputes, statements, hardship) before DECEMBER 31,2021:

1-888-980-9234 / 1-888-317-2914 or email ClientSupportServicesMIA@digitechcomputer.com.

Patients Rescue Billing Accounts (disputes, statements, hardship) after DECEMBER 31, 2021:

Change Healthcare office: 1-800-226-1012 fax: 305-591-4660.

Hospitals, Medical Examiner, Police Depts. or other Govt. entities:

Contact Fire Rescue EMS Division 954.967.4248

Attorneys requesting EMS Report/ Itemized bill. Mail the subpoena or records request with HIPAA release to City of Hollywood Fire/Rescue, Attn: Medical Records Custodian, 2741 Stirling Road, Hollywood, FL., 33312-6505 OR to only request BILLING records www.ChartSwap.com and use HOLLYWOOD EMS.

Attorneys or patients sending a payment include the account number/patient name. Mail to City of Hollywood Fire/Rescue, Attn: Billing, 2741 Stirling Road, Hollywood, FL., 33312-6505.

3. How do I become a Florida certified Firefighter?: For information on becoming a certified Florida Firefighter, please contact the Bureau of Fire Standards and Training at the Florida State Fire College in Ocala, FL at 352.369.2800, or visit:
Bureau of Fire Standards and Training

4. How do I become a Florida certified EMT/Paramedic?: For information on becoming a certified EMT/Paramedic in Florida, please contact the Florida Department of Health, Bureau of Emergency Medical Services in Tallahassee at 850.245.4440, or visit:
Florida Department of Health

5. Does the Hollywood Fire Department teach CPR?: The Hollywood Fire Department does not currently offer CPR classes to the general public

6. Who do I contact to report a fire code violation at a business or other occupancy?: The Division of Fire Prevention & Life Safety at (954) 967-4404 Monday -Thursday 7am - 5pm. This office is closed on all legal holidays. If you need to report a fire code violation that is a serious life safety hazard outside the normal work hours call ‘911’ or (954) 967-HELP (4357).

7. Who do I contact for a problem with a fire hydrant?: Leaking or broken hydrants should be reported to the Department of Public Utilities at 954.921.3046. Also note, you cannot paint hydrants yourself. If too much paint is applied, firefighters may not be able to attach their equipment to it in an emergency.
Public Utilities