Human Resources and Risk Management



Customer Service Survey

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Directory

Employee Benefits

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Liability Claims

Employee Awards Recipients

Employee/Retiree Language Survey

Employee Assistance Program

Collective Bargaining Unit Agreement

Forms



Employee Benefits

 

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Health, Dental and Life Insurance Benefits


Refer to your Blue Cross Blue Shield medical plan document for details regarding your coverage. It is the covered person’s responsibility to know the plan – review your plan benefits, eligibility provisions and any requirements you must follow in order to receive the maximum allowance for covered services. The provider directories are to be used as a guide only. Provider participation can change at any time. It is the covered person’s responsibility to verify with their providers that the provider is a current participant with Blue Cross Blue Shield prior to scheduling appointments and at the time of service.

Medical Plan Document Click here to download the BlueOption Benefit Booklet for Covered Plan Participants of the City of Hollywood Group Health Plan.

Dental Plan Document
Click here to view the Benefit Booklet for the City of Hollywood Comprehensive Plan ($1,000 Plan Year Maximum per person). Click here to view the Benefit Booklet for the City of Hollywood Premium Plan ($2,000 Plan Year Maximum per person).  For participating dental providers, log onto www.bcbsfl.com/ The insurance plan for City of Hollywood participants is Dental-BlueDental Choice & Choice Plus PPO.

Medical and Dental Insurance Enrollment Form
Fulltime employees:
Download Document

Retirees: Download Document
This form is to be used at open enrollment if changes are to be made to existing coverage. It is also to be used during the year for a qualifying event: marriage, divorce, birth or adoption of a child, loss of coverage of a spouse, registration or de-registration of domestic partner.

Blue Cross Bulletin
Click here to download the bulletin that explains access to Traditional Network Providers for Blue Options and Blue Choice Members.

Blue Options (NetworkBlue) Directory
Click here for directory for hospitals; clinics and medical groups to include urgent care centers; mental health services; specialty facilities for ambulatory surgical centers, clinical labs, dialysis, independent diagnostic testing facilities, physical therapy centers, rehabilitation facilities and skilled nursing facilities; other providers for advanced registered nurse practitioners, home health agencies, medical equipment & supplies, nurse midwives, and prosthetic/orthotic suppliers; and physicians not listed in the traditional network below.

Blue Cross Traditional Network - Physicians Only


Links to BlueCross BlueShield Websites

BlueCross BlueShield of Florida - This site provides helpful information and tips on health and wellness issues and provides a forum to have general questions answered.

MyBlueService - This is an online member self-service website you can access to review your benefits and check your claims.

Health Dialog - In addition to logging onto this site, you may call 1-877-789-2583 to speak with a health coach about your immediate or every day health concerns 24 hours a day, 7 days a week.

My Dental Information Manager - Dental coverage is provided by Blue Cross through Florida Combined Life. This site allows you to access your dental information. You may also call 1-877-203-9921 with dental inquiries.


BlueCross BlueShield Forms and Informational Material

Major Medical Form
Download Document
Complete this form for reimbursement of out-of-pocket medical expenses, to include vision care and wellness-related expenses, you may have paid.

Dental Claim Form
Download Document
Complete this form for reimbursement of out-of-pocket dental expenses you may have paid.


Vision Claim Form
Download Document
Complete this form for reimbursement of eye glasses, contact lenses and/or exams (subject to the Calendar Year Maximum of $150 per covered member.)

Prescription Drug Claim Form
Download Document
Complete this form for reimbursement of out-of-pocket prescription drug expenses you may have paid.

PrimeMail Pharmacy Mail Order Form
Download Document
Complete this form to order prescriptions (up to 90-day supply) through the mail.

HIPAA Release Form
Download Document
Complete this form to allow health and life insurance information to be made available to a designated party.

Dependent Verification Form
Download Document
Complete this form to verify eligibility for certain dependent children.

Blue365
Download Document
This document provides helpful information concerning the discounted programs available to members.

Fast Facts Information Sheet
Download Document
This document provides an overview of the various services available to members.

 

Ceridian - Flexible Spending Accounts

Health Care Reimbursement Form
Download Document
Complete this form for reimbursement of out-of-pocket health care expenses you may have incurred.

Dependent Care Reimbursement Form
Download Document
Complete this form for reimbursement of dependent care expenses.

 

Quest Diagnostics (laboratory testing)

Appointment Scheduling: It is easy to schedule an appointment at a time and at a location that is convenient either by calling 888-277-8722 or on line.
www.QuestDiagnostics.com/appointment


Patient Service Center (PSC) Locator: Find convenient Patient Service Center locations. www.QuestDiagnostics.com/PSC

 

Employee Assistance Program

ComPsych
866-645-1765
http://www.guidanceresources.com

Full time City of Hollywood Employees are eligible to participate in the City’s Employee Assistance Program (EAP) through ComPsych. Eligible employees and their dependents are entitled to four free confidential counseling sessions per year. You can call ComPsych toll-free at 866-645-1765, 24 hours a day, 365 days a year, to be connected to the information you need when you need it.

EAP offers counseling and consultation in areas such as:

  • Stress Management
  • Time Management
  • Financial Planning
  • Child and Elder Care
  • Personal Issues (marital or family conflict, depression, substance abuse)
  • Career and Retirement Planning
  • Supervisory Consultation
  • Legal Questions



Group Life Insurance

The City of Hollywood provides basic group term life insurance to all full time employees through Mutual of Omaha Insurance Company. The amount of coverage provided varies by employee classification. In addition, supplemental (voluntary) life insurance for yourself, or dependent life insurance for your spouse and dependents, is available for purchase by employees. Applications for supplemental (voluntary) and/or dependent life will be accepted during Open Enrollment periods or a qualifying event. Applicants for supplemental (voluntary) and/or dependent life will need to complete an Evidence of Insurability Form and may be required to undergo a physical. Mutual of Omaha Insurance Company will notify the City upon approval of your application. All life insurance participants are encouraged to update their beneficiary regularly.

Please download the policy for your employee classification to view coverage details for Group Term Life and AD&D Insurance

General, Confidential, Grant and Housing Authority employees
Fire Union employees
Police Union employees
Executive, Management, Technical, Professional and Supervisory Employees
Retirees

Click here to view coverage details for Group Voluntary (Supplemental) Term Life Insurance for all eligible employees



Life Insurance Option Form (Full time Employees only)
Download Document
Note: You must also complete the Evidence of Insurability Form to apply for or increase Supplemental Life Insurance. Applications for Supplemental Life are subject to approval by Mutual of Omaha Insurance Company.

Dependent Life Insurance Option Form
Download Document
Note: You must also complete the Evidence of Insurability Form to apply for or increase Dependent Life Insurance. Applications for Dependent Life are subject to approval by Mutual of Omaha Insurance Company.

Evidence of Insurability Form
Download Document
This form is required in addition to the applicable option form to apply for or increase your Supplemental or Dependent Life Insurance.

Life Insurance Beneficiary Designation Form
Download Document
Use this form to update your beneficiary information.

 

Nationwide Deferred Compensation Contribution Change Form

Click here to increase, decrease or stop your contribution to Nationwide. Once you have completed the form, send the original to Human Resources and keep a copy for your file.

 


Agency for Healthcare Research and Quality (AHRQ)

The Consumers and Patients page, sponsored by the Agency for Healthcare Research and Quality (AHRQ), U.S. Department of Health and Human Services, offers resources to help individuals with their health care needs. By clicking the link below, you will find tools which will include information on specific diseases and conditions, recommendations for choosing health care services, tips for staying healthy, and other tools that can be useful in assessing and improving the quality of care you and your family receive. www.ahrq.gov/consumer/

 

Frequently Asked Questions Upon Termination of Employment

Click here to view answers to questions that employees frequently ask when their employment with the City of Hollywood is terminated.


 

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