The Network e-mails a quarterly e-tip with customer service advice all employees can use.

The Network introduced a "Back to Basics" campaign with the slogan "Stop... Drop... and Roll!" encouraging employees to STOP when they see a customer, DROP what they're doing and ROLL out excellent customer service.

In October, the Network celebrated Customer Service Week by greeting visitors as they entered City Hall and coordinating a number of team building activities for City employees.

Our Mission

To continually inform our employees of available resources for effective customer service.