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Scheduling an Inspection
Operator Assisted
Inspections can be arranged by calling 954-921-3261 or 954-921-3262
between the hours of 8:00am - 4:00pm Monday through Friday.
Automated Inspection System
The
City of Hollywood Building Division has incorporated an automated
inspection scheduling system to give the Contractor/Homeowner the
opportunity to schedule an inspection at any time. This will free up
the inspection line to only handle final inspection requests.
If you call the automated line prior to 6 AM, the inspection will be
scheduled for that day. After that time it will be scheduled for the
following day.
To schedule Inspections(s) via the Automated
Inspection System:
If your MASTER Permit was applied for
ON OR AFTER 5/7/07 call
954-921-3646
If your MASTER Permit was applied for
PRIOR to 5/7/07
call 954-921-3372
If your MASTER permit was applied for after 5/7/07
When calling for
inspection requests through the Automated Voice Response (IVR) system
you will need to enter your
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Permit Number
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Reference (IVR)
number(s) associated with the inspection(s) you are requesting.
These are shown on the hard permit card next to each required
inspection. If your Master Permit was applied for on or after
5/7/07 this number will not change.
All entries in the
IVR system are recorded for future reference.
Please note:
Master Permit Final inspections cannot be scheduled through this
system.
Reinspections of
failed inspections require a fee. You may pay this fee by credit
card using the automated inspection system.
If you call before
6 am your inspection(s) will be scheduled for the same business day.
If you call after 6 am your inspection(s) will be scheduled for the
next business day. The permit card, plans and access to the
inspection site must be available for the entire scheduled day.
Structural inspections for flat re-roof permits will continue to be
given priority.
For best results
please call during off-peak hours of 8:00 am to 1:00 pm or after 4
pm.
If your MASTER permit was applied for prior to 5/7/07
Please
have your permit number and associated reference Number for the
inspection record(s) you will be referencing. (You will receive the
required inspections with reference numbers when you pick up your
permit.) Note that if
your Master Permit was applied for on or after 5/7/07 this number
will not change.
Dial (954) 921-3372
You will hear the Welcome Message.
You can pick from the Options Menu:
1=Inquiry (results of an inspection)
2=Schedule an inspection
3=Cancel an inspection
4=Credit card Payment for re-inspection fees
5=Sign off the system
Follow these Prompts:
Prompt:
Enter the first character of your permit: "B"=2, "E"=3, "M"=6, P"=7
Prompt:
Enter the remaining 7 digits of your permit number.
Response: The permit Number entered was xxxxxxx.
Prompt:
If this number is correct, enter 1, otherwise enter 2 and we will ask
for this number again.
Prompt:
Enter
the reference number (leading zeros are optional)
Response: The reference number entered was xxxxxxxxxxx.
Prompt:
If this number is correct, enter 1 otherwise enter 2 and we will ask
for this number again.
Response: Please wait while we check our files.
If you entered option 4, to pay for a re-inspection fee by credit
card, please have the following information available when prompted:
Credit Card Number, VIN number, expiration date in month/year, your
street number, and zip code number.
If you entered option 2, to schedule an inspection, you will hear the
following two messages:
Prompt:
For AM
inspections enter 1, for PM inspections enter 2.
Response: Please wait while we process your request.
Depending on the activity, this could take up to 90 seconds
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A) |
Giving you results for the inspection inquiry |
|
B) |
Informing you the update was complete |
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C) |
Informing you no update was done and the reason why. |
Prompt:
If you
would like to make another complete entry with a different permit #
enter 1, or option if you want to continue with the same permit # and
option but a different reference # enter 3, or enter 2 to exit
system.
Note: when you become familiar with the prompt/response request,
prompts can be bypassed with the appropriate answer pressing the
required key. |