How Do I?
Go To Search
Internal Affairs
Mission Statement 

The purposed of the Hollywood Police Department is to enhance the quality of life for every individual in the City of Hollywood. Our foundation is built on integrity. We take pride in our organization and the community we serve. We are accountable to ourselves and the community while providing service with courtesy, compassion and empathy. We are committed to providing the highest quality of service to the community by always performing at our personal best. We are committed to continued progressive policing in partnership with our community. 

The Internal Affairs Unit

Internal Affairs primary function is to receive, process and investigate complaints made against members of the Hollywood Police Department. When a complaint is received, every effort is made to ensure a thorough, timely, and fair investigation of the allegation(s) contained in the complaint. The openness of the Department in the acceptance of a complaint is a principle element of professionalism and community responsiveness. All complaints are processed and reviewed by the Internal Affairs Unit and submitted to the Chief of Police for review and final disposition. 

Internal Affairs Unit duties include:

• Investigating alleged misconduct by Department members.
• Providing assistance to supervisors in investigations of alleged misconduct by Department members.
• Investigating critical incidents (e.g., member involved shootings).
• Record, register, and control the investigation of complaints against members.
• Maintain the confidentiality of the Internal Affairs Unit's investigations and records. 
• Prepare a quarterly report of incidents investigated and/or logged by the Internal Affairs Unit.

Current Departmental Standard Operating Procedures (SOP's)

SOP 104 Internal Affairs
SOP 110 Code Of Ethics
SOP 121 Biased Based Profiling
SOP 200 Use of Force
SOP 200.1 Use of Force Reporting Procedures
SOP 201 Use Of Force-Special Impact Weapons and Chemical Agents

How do I file a complaint against a Member of the Police Department?

How long does it take to complete the investigation?

Will I be able to see the completed investigation?

How will an investigation be classified?

If the complaint is sustained, what type of corrective action/discipline will the Member receive?

Is there any risk in making a complaint against a Member of the Police Department?

***In accordance with federal law and U.S. Department of Justice Policy, this organization is prohibited from discriminating on the basis of race, color, national origin, religion, sex, age, or disability.

To file a complaint of discrimination, contact or write Office for Civil Rights, Office of Justice Programs, U.S. Department of Justice, 810 7th Street, NW, Washington, DC 20531 or call 202-307-0690 (Voice) or 202-307-2027 (TDD/TYY). Individuals who are hearing impaired or have speech disabilities may also contact OCR through the Federal Relay Service at 800-877-8339 (TTY), 877-877-8982 (Speech), or 800-845-6136 (Spanish). Or contact the Department of Legal Affairs, PL-01 The Capitol, Tallahassee, Florida, 32399, or call 850-414-3300.***