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Public Utilities

The Department of Public Utilities enhances the quality of life within the City of Hollywood by providing essential utility services that support current and future needs. We are a service oriented organization dedicated to providing reliable and cost effective water, wastewater, and stormwater services to all our customers. We are committed to promoting efficiency and customer satisfaction within our business culture, and encourage your input as we work collectively toward a better future.

The Department of Public Utilities has been set up as an Enterprise Fund, whereby water and wastewater service revenues received are used for operations and capital improvements. The Department is not supported financially through the City of Hollywood’s general fund. Revenue sources include monthly water and wastewater bills, system connection charges, reserve capacity fees, and large user sales.

View the City of Hollywood Water Quality Report

Safe, Efficient and Award-Winning Water Treatment

The City of Hollywood provides water service to 140,000 permanent residents and tens of thousands of seasonal residents and visitors each year. Our service includes producing more than seven billion gallons of drinking water for customers annually. The quality of Hollywood’s drinking water has earned the City numerous honors, including the Florida Water and Pollution Control Operators Association 2010 Utility of the Year, Region 6 of the Florida Section American Water Works Association 2008 and 2016 Best Tasting Drinking Water Contest for Broward and Palm Beach Counties, and the Environmental Protection Agency’s 2006 Consumer Confidence Report Excellence Award.

The Southern Regional Wastewater Treatment Plant uses state-of-the-art technology to treat and dispose of nearly 39.1 million gallons of effluent each day (Outfall 19.0 and Deep Injection Well 24.3). Additionally, the Department of Public Utilities maintains a water reclamation facility, which provides an alternative water supply, utilized to meet irrigation requirements for many golf courses in the City of Hollywood.

Backflow and Cross Connection Program


The City of Hollywood Department of Utilities is the recipient of federal financial assistance from various federal government, and is subject to the provision of Title VI of the Civil Rights Act of 1964, as amended, section 504 of the Rehabilitation Act of 1973, as amended, the Age Discrimination Act of 1975, as Amended, Title IX of the Education Act of 1972, as amended, Section 13 of the Federal Water Pollution control Act of 1972, as amended, and the rules and regulations of the U.S. Department Environmental Protection Agency (EPA) which provides that no person in the United States on the basis of race, color, national origin, sex, religion, age, or disability be excluded from participation in, admission or access to, denied the benefits of, or otherwise be subjected to discrimination under any of this Department’s programs or activities.

The person responsible for coordinating this Department’s nondiscrimination compliance efforts is April Taylor, Outreach Coordinator.  Any individual or specific class of individuals, who feels that this Department has subjected them to discrimination, may obtain further information about the statues and regulations listed above from and/or file a written complaint with this organization; or the Administrator, USEPA, Office of Civil Rights (1201a) 1201 Pennsylvania Ave., NW, Washington, DC 20460 (202) 564-7272.  Complaints must be filed within 180 days after the alleged discrimination.  Confidentiality will be maintained to the extent possible.  

The Department of Public Utilities is here to serve you.  Our Office hours are 8:00 am to 5:00 pm, Monday through Friday.  Emergency service is available 24/7, including holidays.

Steve PU Director
Steve Joseph, P.E.

1621 N. 14 Avenue
P.O. Box 229045
Hollywood, FL 33022

Mailing Address:
City of Hollywood
P.O. Box 229045
Hollywood, FL 33022-9045

Ph: 954.967.4455
Fx: 954.967.4450

Monday - Friday:
8:00 am -  5:00 pm