The "Consumer Choice Act of 2007" became law on July 1, 2007. The law
removes cable television regulation
from municipalities and counties and places it under the auspices of the State of Florida. In addition,
the legislation removes the responsibility for handling cable television consumer complaints from the
municipalities and places in under the auspices of the Department of Agriculture and Consumer Services.
Your first course of action should always be to contact Comcast Customer Service by calling Comcast or
visiting their website at http://www.comcast.com If after contacting Comcast, you remain unsatisfied
or the problem has not been corrected, you should contact the Department of Agriculture, at either
the website: http://www.800helpfla.com/complnt.html or their toll free number: 1-800-435-7352.
