Virtual Inspections


The City of Hollywood Building Department is pleased to offer customers the option for Virtual Inspections for all inspections required during permitting. Due to the COVID-19 pandemic, Building Officials proactively sought a reliable alternative to in-person inspections that would allow construction to continue during this time when social distancing is a requirement. The Virtual Inspection method is quick and easy and allows City Inspectors to clearly see and then certify thereby ensuring that all safety requirements and building codes are met.   

What Inspections Can be Done via Virtual Inspection?
All inspections are eligible, unless determined otherwise a City Inspector due to the complex nature of the job or job site.

If a City Inspector is not able to complete an inspection via the Virtual Inspection Program, every effort will be made for a field inspector to physically complete inspections on the same day or next business day.

Resident doing Virtual Inspection

Virtual Inspection Process

First and foremost is safety. The person at the job site must be able to perform the Virtual inspection safely. Unqualified persons opening electrical systems or climbing on a roof is not allowed. The Virtual Inspection will be rescheduled if that activity is observed.

Prior to the inspection, the necessary tools based on type of inspection must be readily available. For example, a tape measure, level, GFCI tester, step ladder, flashlight, etc.

  • Make sure the smart phone or tablet is fully charged.
  • Be ready to accept a video call at the scheduled time and respond to requests from the Inspector.
  • Have the required tools handy
  • Turn off phone or tablet notifications during the video call. Notifications tend to freeze a video call which could cause delays or for the inspection to be rescheduled.
  • Ensure your inspection location and your smartphone or tablet has 4G connectivity. If your device cannot maintain a 4G connection, remote live video inspection will not be possible. 
  • Download from the App Store or Google Play WhatsApp or Zoom to your device prior to your scheduled inspection.
  • Alternatives may be accepted on a limited basis, such as photos or prerecorded videos. Please contact the Building Department staff for more information. 
  • Click here to watch a video on how Virtual Inspections can benefit you.

Steps to Request a Virtual Inspection

  1. Schedule a Virtual Inspection online here, or using the automated inspection line (954)921-3335 (select option #2 then #1).
  2. Request the Virtual Inspection to be performed virtually:
    • After step one is complete, an email ( MUST be sent prior to 8:00 a.m. on the date of the scheduled Virtual Inspection.  
    • Include your Permit Number in the subject line of your email. In the body of the email, please include your permit number, site address, suggested time for the inspection and the cell phone number for the person on the job site that will be doing the Virtual Inspection.
    • Remember, this person must be prepared to interact with the Inspector for the Virtual Inspection.
    • You will receive a confirmation email or phone call prior to 9:00 a.m. on the day of the Virtual Inspection.
  3. Inspection day: Be available and on the job site during the pre-determined time. The assigned City Inspector will initiate the Virtual Inspection through WhatsApp or Zoom.

During the Inspection

  • Begin your inspection at street view looking at the structure with the address showing.
  • Be prepared to show permit card and approved plans.
  • Listen and follow the directions of the City Inspector.
  • Walk the job site from bottom to top (if multiple floors).
  • Make note along the way of any items that need to be corrected.
  • The City Inspector may request additional photographs or video image(s) of any work being inspected.
Virtual building inspection with iPad

Having Trouble? 

We’ll give you a call back just as soon as possible. Click here to sign into the QLess Virtual Check-In System to take your place in the queue.