Health, Dental, Life and Vision Insurance Benefits

Medical Plans*

The City of Hollywood offers two PPO medical plans through Cigna: Open Access Plus (OAP), and Open Access Plus In-Network (OAPIN).  Coverages are nationwide.   

If you have questions regarding medical plan services, please contact Cigna's customer service @ 1-800-244-6224 (800 CIGNA24) or log on to

 If you have questions regarding your eligibility, please contact the Office of Human Resources at 954-921-3216.

Links to Cigna Websites - This site provides helpful information and tips on health and wellness issues and provides a forum to have general questions answered. - This is an online member self-service website you can access to review your benefits and check your claims.

Cigna Network Laboratories

(Laboratory Testing)

It is easy to schedule an appointment at a time and location that is convenient.  The suggested laboratories are:

Dental Plans*

The City of Hollywood offers three PPO dental plans through Cigna: 1.) the Comprehensive Plan, which provides a $1,000 maximum benefit per year/per person, 2.) the Premium Plan, which provides for $2,000 maximum benefit per year/per person, and 3.) the Buy-up Plan which provides for $3,000 maximum benefit per year/per person. 

My Dental Information Manager - Participating dental providers can be found on under 'Find a Dentist' or by calling 800-244-6224.  

Cigna Medical and Dental Services

Click here for a directory of hospitals, clinics, and medical groups including urgent care centers, medical health services, specialty facilities for ambulatory surgical centers, clinical labs, dialysis, independent diagnostic testing facilities, physical therapy centers, rehabilitation facilities, and skilled nursing facilities, other providers for advanced registered nurse practitioners, home health agencies, medical equipment and supplies, nurse midwives, prosthetic/orthotic suppliers, and physicians not listed in the traditional network.

Critical Information about Transparency in Coverage

The link above leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. 


The City offers three vision plans through VSP (Vision Services Provider), an online-based provider: 1.) Choice Option 1, 2.) Choice Option 2, and, 3.) Signature Option 3.  VSP does not provide ID cards. Employees can log on to to search for providers, view benefits, and print ID Cards. Your social security number is your member ID. 

Health Reimbursement Arrangements (HRA) & Flexible Spending Accounts (FSA)*

The City's Health Reimbursement Arrangements (HRAs) & Flexible Spending Accounts (FSAs) are administered by the  P&A Group. For more information, contact customer Services at 1-800-688-2611.

Health Reimbursement Arrangements (HRA)

The City of Hollywood contributes funds annually to eligible employees' HRA accounts.  These funds are available on a "use it or lose it" basis, to be used for IRS-approved healthcare expenses that are not reimbursed. Funds are normally available on January 1 and expire on December 31 of the same calendar year. Unused amounts will not be carried forward. Fund amounts correspond to medical enrollment tier: Employee Only = $400, Employee +1 = $600, Employee + Family = $1,000.

Flexible Spending Accounts (FSA)

Eligible employees can also participate in the City's 125 Flexible Spending Plan, a way to set aside a portion of pre-taxed dollars to pay for qualifying out-of-pocket healthcare expenses or dependent care. These funds are elected during Open Enrollment or upon hire; they, too, expire on December 31 and are subject to a "use it or lose it" basis. Unused amounts will not be carried forward. 

The maximum annual benefit amount that an employee may currently elect for Dependent Care FSA is $5,000. The maximum annual benefit amount an employee may currently elect for Healthcare FSA is $3,050 (i.e. for unreimbursed medical, prescription, and dental co-pays, deductibles, and co-insurance). 

HRA & FSA Informational Materials

For a copy of one or more of the documents listed below, please visit 'Our Hollywood' or contact the Office of Human Resources at 954-921-3216:

  • FSA Brochure
  • HRA & FSA Eligible Expenses
  • HRA & FSA Claims & Reimbursements
  • FSA Dependent Care Guidelines
  • P&A Mobile Features

Voluntary Supplemental Insurance Programs*

The City of Hollywood offers voluntary supplemental insurance choices through employee-paid payroll deductions. 


AFLAC provides supplemental insurance to help pay out-of-pocket expenses major medical insurance doesn't cover. AFLAC pays cash directly to the plan member after a covered claim has been successfully submitted and processed.  The cash received can be spent how the plan member sees fit.  AFLAC product enrollment options are Accident, Hospital, Critical Care, Critical Illness, and Short Term Disability (STD).

Contact the representatives listed below for more information and/or to enroll:

  • AFLAC (for existing Policyholders prior to 2017: including newly hired IAFF & FOP) -  email Al Zingales or via office 954-474-4108 ext 3
  • AFLAC (for enrollees since 2017 - excluding newly hired and existing IAFF & FOP) -  email Margaret Pearson or via office at 561-881-1964

Preferred Legal Plan

PLP provides comprehensive legal protection at a low per-pay fee. Types of services include legal representation on a range of issues, estate planning, document review, and more.  PLP also offers an identity theft protection/credit monitoring service through Identify Works. Contact Member Services at 1-888-577-3476 or visit Preferred Legal Plan to learn more about these plans.

Group Life Insurance & Long Term Disability*

Basic Life & Accidental Death & Dismemberment

The City provides Basic Life and Accidental Death and Dismemberment (AD&D) insurance through Symetra. Additionally, supplemental (voluntary) life insurance and/or dependent life insurance for spouses and/or dependents are available for purchase by employees. At times, applicants for supplemental (voluntary) and/or dependent life will need to complete an Evidence of Insurability form and may be required to undergo a physical examination. All life insurance participants are encouraged to update their beneficiaries regularly. 

Long Term Disability

The City provides Long Term Disability insurance through Symetra.  LTD provides up to 60% of the member's monthly salary, up to $9,000 per month.  This benefit will begin on the 91st day after being out of the office for 90 consecutive days due to an injury or illness. 

For more information on Life Insurance and Long Term Disability coverage, contact Symetra at 1-800-796-3872.

Enrollment for Healthcare and Voluntary Supplemental Benefits

The City uses an online benefits platform, BenTek, for employees to enroll in and make changes to benefits elections. BenTek is also a resource for various plan documents, such as Summary of Benefits & Coverages, vendor flyers, Side-by-Side Plan Comparisons, Rates, and more!  To access BenTek, type in in your preferred browser.

If computer access is limited, please contact the Office of Human Resources at 954-921-3216 for a copy of the documents listed below (Please note that the list below is limited.  If there is a document not listed, feel free to contact Human Resources with your specific request.):

  • Employee Benefits Booklet
  • Employee Rates
  • Summary of Benefits and Coverages
  • Benefit Carriers Supplemental Flyers

Hollywood Wellness

The City of Hollywood's award-winning wellness program, Hollywood Wellness, seeks to educate, encourage and empower employees and their families to improve or maintain their overall wellness through the promotion of the five dimensions of well-being: Physical, Emotional, Environmental, Social, and Financial.  Hollywood Wellness offers challenges, workshops, webinars, FREE access to state-of-the-art Fitness Facilities, and other wellness initiatives.  Incentives earned from participating in various wellness initiatives may include, gift cards, Apple Watches, lunch coolers, BBQ grills, portable sound spas, water tumblers, and more!  Hollywood Wellness also partners with local community vendors to offer subsidized fitness memberships to employees, i.e. OrangeTheory Hollywood.

Life Scans*

The City of Hollywood pays for team members to complete one Life Scan per year, a value of $395 per scan.  Life Scans are comprehensive wellness exams that can be completed within three hours in one location.  Each Life Scan includes a comprehensive medical evaluation, ultrasound imaging, cardio-pulmonary assessments, vision and hearing test, and extensive laboratory blood profiles.  The exam focuses on the prevention and early detection of illness or chronic conditions. Each exam provides recommendations for achieving and maintaining a long-term healthy lifestyle and managing risks to prevent fatalities.

For more information on Life Scan please visit or call 1-813-876-0625.

Agency for Healthcare Research and Quality (AHRQ)

The Consumers and Patients page, sponsored by the Agency for Healthcare Research and Quality (AHRQ), U.S. Department of Health and Human Resources, offers resources to help individuals with their health care needs. By clicking the link below, you will find tools that will include information on specific diseases and conditions, recommendations for choosing health care services, tips for staying healthy, and other tools that can be useful in assessing and improving the quality of care you and your family receive.
*Subject to eligibility.